The LifeSG app only shows benefits that you’ve already received.
If you’re looking for your NS55 Recognition Package credits, check back from July 2022 onwards.
If you believe you’re eligible for the NS Celebratory Gifts, NS Excellence Award, or NS HOME Awards but do not see the credits on your app, contact the NS Call Centre at 1800 367 6767 or email firstname.lastname@example.org.
For details on eligibility, visit the respective sites:
If you’ve received credits as part of an NS benefit (NS Celebratory Gifts, NS Excellence Award, or others), here’s how you can use them with the LifeSG app:
You can use your credits to make payment at merchants that offer PayNow UEN or NETS QR.
Only PayNow UEN or NETS QR codes are accepted.
The merchant may be using a PayNow QR code that’s linked to their personal phone number (instead of their company UEN number). If this is the case, you’ll not be able to use LifeSG to pay with your credits.
Do check with the merchant to find out if they are using a PayNow QR code that’s linked to a personal phone number (instead of their company UEN number). If this is the case, you’ll not be able to use LifeSG to pay with your credits.
If the merchant is using a PayNow UEN QR code or a NETS QR code but you’re unable to use your credits to make payment, email us at email@example.com.
Please include the following details:
A camera is needed to scan the PayNow UEN or NETS QR for payment. Please use another phone with a camera to log in to LifeSG to use the credits.
Unfortunately, LifeSG is not available on Huawei AppGallery at the moment.
To use the credits from your NS benefits, please use another phone to download LifeSG from the Google Play Store or Apple Play Store.
Can’t find what you are looking for?