Birth registration

Birth registration - Birth registration using the app

Birth registration using the app

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How do I know if my application has been submitted successfully through the app?

A confirmation SMS will be sent to your mobile number once the application has been submitted successfully on the app. You may also check on your application status via the “Application status” in the app’s menu bar.

Why does my spouse need to log in with Singpass as well? Can I submit the application on my spouse’s behalf?

The consent of both parents is required for Birth Registration. Both you and your spouse will need to log in with Singpass in order to provide individual consent to the application. This will also help us to verify your marriage details.

My spouse is overseas. Can I key in an overseas mobile number during Birth Registration?

Currently, you can only key in a local mobile phone number during Birth Registration in the app. If your spouse only has an overseas mobile number, you can consider registering the birth either:

  • at the hospital where your child was born
  • or at the Immigration & Checkpoints Authority (ICA).

My spouse is overseas and cannot be contacted via SMS to complete the Birth Registration process. What should I do?

Birth Registration in the LifeSG app can only be completed when your spouse is able to receive SMS notifications. Please be reminded that all births in Singapore must be registered within 42 days of the child’s date of birth.

If your spouse is unable to receive SMS notifications from LifeSG, you may wish to register the birth:

  • at the hospital where your child was born
  • or at the Immigration & Checkpoints Authority (ICA).

I am a Singapore citizen, but I gave birth to my child in a private hospital. Can I register my child on the app?

As long as the hospital where your child was born is able to issue an electronic Notification of Live Birth (eNLB), you will be able to register your child’s birth with the LifeSG app.

My payment for birth registration was rejected. What should I do?

In the app, online payment is only available for birth certificate (BC) collection at ICA. If your payment was rejected or failed to go through, you will be redirected to the BC collection page under ‘Birth Registration’. You can then try to make payment again.

If you decide to opt for BC collection at the hospital instead, please follow the instructions given in the BC collection page.

Should you encounter further issues with payment, please contact us at helpdesk@life.gov.sg.

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