Help and support

You will need a valid birth certificate number to indicate your interest in preschool centres.

Hence, you may only do so after your child is born and registered with a valid birth certificate number.

To indicate your interest for a preschool, please follow the steps below

1. Go to ”Menu”
2. Select ”Family and parenting” under ”Services”
3. Select ”Search for a preschool” under ”PRESCHOOL”
4. Search for the centre using its name or postal code
5. Select ”Select Centre” You will be able to indicate your interest for up to 10 infant care/child care centres.

You may only select up to 10 preschool centres. If you have already selected 10 centres, you will need to remove centres before adding more. To view and edit your list of selected centres, please follow the steps below.

1. Go to ”Menu”
2. Select ”Family and parenting” under ”Services”
3. Select ”Search for a preschool” under ”PRESCHOOL”
4. Tap on the ”Bookmark” icon located at the the top right of the ”Preschool search”
5. You will access a list of bookmarked centres...
6. Hold and swipe left to delete a centre from the list.

The centre will contact you with further details if your child has been successfully placed on the waitlist. Please contact the centre directly if you do not receive a reply within 2 weeks of submission.