Help and Support

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I need help to download and use the features for seniors on the LifeSG app, is there a step-by-step guide?

To help you download and set up your LifeSG, please refer to ourstep-by-step guide

For seniors who are interested in more resources for digital skills, you can exploreSeniors Go Digital by the Infocomm Media Development Authority (IMDA).

How do I sign up for activities or events for seniors in the LifeSG app?

Due to the COVID-19 situation, activities that involve large group gatherings are still discouraged, especially for seniors. Please refer to thepost-circuit breaker measure for seniors by the Ministry of Health (MOH).

If you are interested to sign up for activities, please contact the Health Promotion Board (HPB) at1800 435 3192. For courses at community centres, please contact People’s Association (PA) at6344 8222.

Why is SingPass needed to use the LifeSG app?

SingPass uses two-factor authentication to enhance personal data protection for citizens. With the SingPass login in LifeSG, citizens can enjoy the app’s enhanced security and data protection.

Citizens can also receive personalised information based on their SingPass profile and eligibility for certain government schemes. Examples include the Merdeka generation package, GST voucher scheme and more.

Where can I get help to register for SingPass or reset my SingPass password?

You canregister for a SingPass account online at the SingPass website.

If you have forgotten the password to your existing SingPass account with 2FA, you can alsoreset your SingPass password online at the SingPass website.

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