Technical difficulties

Technical difficulties

I need help to download and use the features for seniors on the LifeSG app, is there a step-by-step guide?

To help you download and set up your LifeSG, please refer to our step-by-step guide

For seniors who are interested in more resources for digital skills, you can explore Seniors Go Digital by the Infocomm Media Development Authority (IMDA).

How do I sign up for activities or events for seniors in the LifeSG app?

Due to the COVID-19 situation, activities that involve large group gatherings are still discouraged, especially for seniors. Please refer to the post-circuit breaker measure for seniors by the Ministry of Health (MOH).

If you are interested to sign up for activities, please contact the Health Promotion Board (HPB) at 1800 435 3192 . For courses at community centres, please contact People’s Association (PA) at 6344 8222 .

Why is Singpass needed to use the LifeSG app?

Singpass uses two-factor authentication to enhance personal data protection for citizens. With the Singpass login in LifeSG, citizens can enjoy the app’s enhanced security and data protection.

Citizens can also receive personalised information based on their Singpass profile and eligibility for certain government schemes. Examples include the Merdeka generation package, GST voucher scheme and more.

Why is Singpass needed to use the LifeSG app?

You can register for a Singpass account online at the Singpass website.

If you have forgotten the password to your existing Singpass account with 2FA, you can also reset your Singpass password online at the Singpass website.

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