Important to-dos

Report the death

When someone dies, it's important to let the right people know as quickly as you can.

The authorities you'll need to contact will depend on how the person died. Each situation will be handled differently, depending on whether the death happened at home or in the hospital.

How to report the death

Download death certificate

You can download a digital death or stillbirth certificate within 30 days from the date it was issued. It’ll be accepted by government agencies and private companies, such as banks and insurers.

Special circumstances

Read more about what you need to do if:

Arrange the funeral


Learn what you need to know about arranging a funeral. After the funeral, check what to do if you choose to:

Post-death matters


For more information about what happens to a person’s will, estate, and assets, please refer to the following pages:

Getting help


For enquiries about death and stillbirth registration, contact ICA or 6391 6100 .

(Mondays to Fridays, 8am to 5:30pm. Closed on Saturdays, Sundays and public holidays)

For enquiries about burial or cremation permit and other post-death matters, call NEA at 6225 5632 .

For deaths before 29 May 2022 or past the 30 days period, please apply for a death extract instead.

If you need help downloading a digital death or stillbirth certificate, contact us .

For more information, read our frequently asked questions .